We are searching for our next Butler for our Melbourne location. 

COULD IT BE YOU?

Does your penchant for tidiness cause friction in your domestic relationships, because no one’s standards are as high as yours?

Do home organisation systems, sanitisation protocols, and folding 10/10 perfect towels get ya on the horn?

Do you get a deep sense of satisfaction from ticking every box on the to-do list?

If some or all of this applies to you, you could very well be our next Butler.

Butlers (Hedon House’s honorific for ‘cleaners’) keep it all ticking along at HH. They are responsible for tending to the House between each booking and provide an essential link between the House and the director.

Butlers ensure that every guest enters the space to a blank canvas and provides essential care, tending, and support to the House herself. They also get daily opportunities to try to piece together WTF happened last night, based only on the end result. Cheap thrills on tap!

Core aspects of the role include:

• Cleaning and reset of the House after each guest booking
• Driving laundry workflow and waste disposal
• Setting up specific items according to guest requirements
• Performing regular detail cleaning and house upkeep tasks
• Providing other site-specific support as negotiated
• Identifying issues requiring additional attention or maintenance
• Communication of one-off and ongoing issues with director and other Butlers
• Basic guest communication to provide House access details

Core skills, qualities & experience:

• Experience delivering cleaning services, especially where sanitisation and disinfection protocols are used
• Organised, efficient, independent and able to decision-make and problem-solve on the go
• Self-managing and confident and comfortable working alone
• Able to communicate clearly, effectively and on-the-fly
• Reliable and capable of independently managing your own workflow, invoicing, availability and commitments
• Systems-orientation and able to adapt to systems change
• Experience with, or keen interest in learning, the Notion platform we use to manage our work
• Hawk-eye attention to detail (e.g. you can spot a lubey handprint at 50 paces at dusk)

Additional information about Butler services: 

• Services are generally conducted in short 1-4 hour blocks between 10am and 9pm, with the majority of jobs finishing by 5pm.
• Jobs can be time-pressured and require the ability to make clear-headed decisions, prioritise dynamically, think multiple steps ahead, and anticipate short-term impacts under time constraints.
• Booking requests can be scheduled up to 6 months in advance, and are subject to change as client bookings and availabilities shift and change. You may accept or decline work offered.
• Butler services are provided on an independent contractor basis. An ABN is required, or willingness to obtain one prior to commencement. is physical work, and may not be suitable for all bodies/abilities.
• Services are conducted in Coburg.
• Service fees vary and are offered on a per-engagement basis. Fees vary from $60 – $200 depending on the nature and requirements of the service being delivered, and will be discussed during the recruitment process.
• Our business holds queer values, and thus we welcome expressions of interest from people of all backgrounds, identities and experiences, including members of the LGBTIQA+ community.

Butler work is best suited to folks who:

• already operate their own ABN cleaning, support, or other services business, or have other flexible work arrangements, as work volumes can fluctuate with seasonal and other factors;
• can provide indicative availability across regular days, with flexibility to accept additional work where suitable;
• are comfortable completing 1-2 short jobs in a day autonomously, including completing services solo on-site with remote phone and text support available as needed. 

If you’ve got questions about the work or want to suss out whether it’s the right fit for you, contact us for more details! Please include your phone number in your inquiry if you’d like us to give you a call.